Terms & Conditions
Terms and Conditions
The following terms and conditions are set forth by Star Box USA. By purchasing from Star Box USA, customer is agreeing with Star Box USA terms and conditions as listed below:
1. Opening an Account
I. Buyers must submit a business tax permit to Star Box USA. Expired business permits are not acceptable as valid proof of business. Buyers must submit all assumed names of business to Star Box USA.
II. Buyers may only sell Star Box USA dresses in locations, both digital and physical, that primarily displays dresses. Star Box USA has the right to refuse any buyer who does not meet the aforementioned qualifications.
III. Buyers must submit at least (2) invoices from independent vendors that reflect purchases of clothing, specifically dresses. Buyers who are in the process of opening a store or website must first submit evidence of intention to sell clothing and also gain approval from one of Star Box USA representatives.
IV. Star Box USA dresses may not be displayed and/or sold in residential locations (i.e. homes, apartments, etc).
VI. Payment for initial purchase order must be made in credit card (Visa, MasterCard, or Discover accepted) or cash.
VII. Star Box USA does not accept returns. Initial purchase orders that are damaged merchandise can be exchanged, on the condition that buyer notifies Star Box USA via email within (3) days from the date of receipt of merchandise or date of delivery. Exchanges can be denied by Star Box USA at any time and is subject to approval from Star Box USA representatives. All exchanges must be of equal or more value than returned merchandise.
VIII. Star Box USA customers may not rent Star Box USA dresses.
I. Star Box USA does not accept returns. Dresses that are damaged can be exchanged, on the condition that buyer notifies Star Box USA via email within (3) days from the date of receipt of merchandise or date of delivery.
II. Exchanges can be denied by Star Box USA at any time and is subject to approval.
III. All exchanges must be of equal or more value than returned merchandise.
IV. To return dresses- customer must ship dresses back in the original condition they were sold. Specifically, on hangers with original plastic bags. All retail price tags or security tags must be removed- failure to do so may result of denial of exchange and/or restocking fee of 30% from original value.
V. Invoice number must be attached to return.
VI. Return shipping fee will be paid by the buyer.
I. Star Box USA utilizes UPS for method of shipment.
II. Request for alternative shipping method (i.e. UCL, AXEX, etc.) is possible. However, Star Box USA will not be liable for any damages or losses due to late packages.
4. Size Chart/Colors
I. Please note the size chart shown in Star Box USA catalogs reflects a general measurement- this is because every dress is subject to a different fit and is heavily dependent upon design.
II. Colors from the catalog may also vary slightly as photography or print may alter the color.
5. Image Use
I. Customer must gain approval from Star Box USA before they utilize images.
II. Only Star Box USA customers may utilize digital or printed images for marketing purposes.
III. No alterations (Photoshop) will be made from original images.
I. Past due accounts are subject to a service charge by Star Box USA
II. Past due accounts that exceed more than one year may result in report to collections.
I. Once orders are placed by phone or online- customers may not be able to change or cancel orders unless otherwise noted.
8. Choice of Law
I. Star Box USA dresses sold to Star Box USA customers are in accordance to a contract formed in the state of California.
II. In the case of dispute from dresses sold to Star Box USA customers, the courts of the state of California shall have jurisdiction.
III. Any small claim brought against Star Box USA must be brought against Star Box USA within the jurisdiction of California.
9. Reservation of Rights
I. Orders placed by Star Box USA customer indicates agreement with these terms and conditions set forth by Star Box USA
II. Star Box USA reserves the right to close any account that violates these terms and conditions.